Professional Property Management: Advantage PMS

To APMS, &Staff Michelle & Russ Crowley are the Greatest rental services for both tenant and owners. As owners of a condo in San Ramon valley, we find them to be exemplary, professional, reliable and on top of it all.. We have been clients of theirs for 8 yrs. When our home burned down in the Sonoma Wild Fires, Oct 17. APMS was open to any questions we had in needing a rental until our rebuild. Even tho Sonoma was not in their rental community. They are awesome and their staff gets it done. ! Sincerely, Darlene Garey Property Owner and Tenant

When I have a question I am able to call and get an answer usually right away

As in the past Advantage Properties gets the job done effectively and efficiently.

I am happy with the company and there work they do .

Everyone I've interreacted with has always been very nice and taken care of my issues

Friendly customer service and quick to respond!

Tenant portal is easier to use. All issues have been handled in a timely manner

I have had wonderful experiences with AVPM. They provide excellent customer service. We had our heater go out and they sent a technician as soon as they possibly could. When they weren't able to come out for a few days Michelle offered to drop off a portable heater to keep us warm!! I love the online portal - it makes it easy to pay rent as well as log service requests.

Advantage Property Management Services has been a great asset over the 2020 year. Their service and attention to both the tenant and our selves is sincerely appreciated. Handling an an unexpected issue coming from outside our circle, to the satisfaction of all, highlights their professionalism.

My experience with Advantage Property Management has been excellent. Many property management companies can be unresponsive-if you can even get a hold of a person to speak to. As a renter, if you have an emergency sometimes you want to talk to a real person! Renting under Advantage I have found everyone to be very personable and responsive. I have dealt with Michelle, Victoria, and Paige individually and they have always been helpful, compassionate and eager to find solutions to problems. The whole team works together and communicates. In this day and age customer service and clear communication is very hard to find and I feel that Advantage Property Management delivers on all fronts.

My experience and interactions with y’all have been nothing short of Amazing.... Thank U for everything... 🙏

While the hood wasn’t fixed, the man who looked at it was friendly and clearly explained what the next steps might be.

When our dryer broke, Paige and Victoria were very helpful with ordering and scheduling the delivery of our dryer. When the delivery was late - due to Lowe's - they kept us updated and fixed the scheduling error promptly. The new dryer works great!

Communication is great. Service is repaired by an experienced

Takes care of business. Handles day to day operations and is very professional. I have been with ADVANTAGE for over 8 years and hope to be with them another 10 years. They do not waste time and they get the job done. You will be very pleased with their service. A real standout in the Property Management business.

Our issue was handled with efficiency and timely! Much appreciated!

There is a lot of documents to review in a short period of time. The lease contract is about 50 pages in small font, it must be reviewed within 24 hrs. After doing that, we received around 20 more documents the next day (HOA rules, handbook, CA hazard/environment rules, etc.).

They go over and beyond to help you whenever any thing is needed. Thanks Advantage Team

Great maintenance team! Move in was very smooth and pleasant.

We've been in our rental home going on 8 years and Advantage Property Management company has been great! Always quick to respond and never cut corners with any service or maintenance issues. Staff is friendly and considerate to our needs/concerns. When our heater wasn't working during one of the coldest weeks in the winter, they dropped off and picked up a space heater for us. From a renters' perspective, we are very happy with APMS.