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Rental Criteria & Application Instructions

Thank you for your interest in renting a home that is professionally managed by Advantage Property Management Services. Below you will find the instructions and criteria required when submitting a rental application. It is important that you read the information below prior to submitting an application to understand what is required for renting the property. If you have further questions, please contact one of our leasing agents at (925) 273-9865 Ext. 2.

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General Application Information
  • Anyone 18 years of age or older must submit a rental application. When submitting an online rental application, you may complete the “Other Applicants and Adult Household Members” section, which allows separate applications to be submitted together.
  • APMS can only approve complete Rental Applications. A complete application includes the online Rental Application form for all adults household members, proof of income documents, and the application fee. If you have a pet you must also submit the Pet Application through the third-party screening service we use.
  • If your application is approvable, but not the approved one for the property for which you are applying, you may consider applying for our other available properties for 45 days without payment of an additional application fee. After 45 days you will be asked to submit a new Rental Application.
  • All Applicants must see the interior of the property before an application will be processed. The property must be accepted in “AS-IS” condition before an application can be approved, except where there is written agreement for modifications or repairs. Any such modification or repair request must be in writing and included with your application under “Other Information – Any other information we should know?” If your maintenance and repair request is acceptable to APMS, then it will be acknowledged in writing. Verbal representations are non-binding. In the event that the manager receives two or more unrelated applications for the same property, the Applicant understands the Landlord may select the Applicant desiring the property in “AS IS” condition over another Applicant requesting maintenance or repairs (this does not apply if the request is related to accessibility accommodations).
Application Processing and Time Frame
  • Most applications are processed in 2-3 business days. However, it can take longer. You can help speed up the process by putting your current employer and current and past Landlords on notice that we will be contacting them.
  • No vacant rental property will be held for more than 14 days unless approved by the property owner.
  • Negative findings may cause denial of an application; false documentation or failure to disclose information is grounds for denial of an application.
  • We will send you a link so that you may monitor the progress of your application.
Application Fee

A $45.00 application fee is required per Applicant, without exception, and is non-refundable. This fee offsets the costs incurred while processing an application. A $45.00 application fee for guarantors is required as well and is non-refundable. If you have a pet, a separate pet application fee will be due to the third-party pet screening service.

Basic Criteria
  • Priority will be given to an Applicant who meets all of these Basic Criteria, is willing to sign a long-term lease, has no pets, and is willing to take possession the date the property is available for move-in. To be accepted at the advertised Security Deposit, an Application must meet ALL of the following criteria:
    • Income: Gross household income of 3.5+ times the asking rent.
    • Credit: 700+ credit score.
    • Rental History: No evictions, unpaid balances to past Landlords, 2 or more late rental payments, foreclosures, bankruptcies, or non-medical collections.
    • Criminal History: Within the last 7 years, no felonies for illegal manufacture or distribution of a controlled substance, or felonies resulting in bodily harm or intentional damage or destruction of property (for example “arson”). No sexual related offenses for any time period.
  • Applicants who do not meet the Basic Criteria, but exceed the minimum criteria, are encouraged to apply and may be accepted with a higher security deposit.
Income Requirements
  • Basic Criteria: Gross household income of 3.5+ times the asking rent.
  • Minimum Criteria: Gross household income between 2.5x – 3.49x the asking rent will be considered with an increased security deposit. Applications with gross household income below 2.5x the monthly rent will not be considered and should not apply.
  • Income must be verifiable. Examples of income verification include, but are not limited to, pay stubs, employee records, income tax returns, social security documentation, and bank statements.
Credit Requirements
  • Basic Criteria: Credit score of 700 or higher for each Applicant.
  • Minimum Criteria: Credit score between 630-699 will be considered with an increased security deposit. Applicants with credit scores below 630 will not be considered and should not apply.
  • APMS obtains a credit report for all Applicants and does not accept copies of credit reports from Applicants.
  • APMS accepts discharged bankruptcies if the prospective Tenant has re-established good credit.
  • Negative credit reports may be grounds for denial of an application.
  • Due to credit reporting regulations, we cannot provide you with a copy of your credit report or discuss its contents with you. However, we can provide you with the name of the credit-reporting agency so you may request a copy from them. All information collected for the approval or denial of this application is considered confidential in nature and for company use only.
Security Deposits & Risk Mitigation
  • The advertised security deposit is available to applicants that meet all the Basic Criteria and have no pets.
  • Applications that do not meet the Basic Criteria are considered higher risk. APMS mitigates the increased risk by increasing the security deposit.
  • Applications that do not meet the Basic Criteria, but exceed the Minimum Criteria, may be approved with a higher security deposit.
  • If a pet is accepted, the security deposit will be increased by $500/pet.
  • If an application is approved with a Guarantor, the security deposit will be increased to double the monthly rent.
  • If the property is furnished or partially furnished, the security deposit will be increased by 1x the monthly rent.
Rental History or Property Ownership
  • Basic Criteria: APMS requires a minimum of two (2) years of verifiable rental history, and/or homeownership.
  • Minimum Criteria: we will consider applications without verifiable rental history or homeownership with an increased security deposit.
  • An eviction in the last 10 years is grounds for denial.
  • References must be verifiable and family references are unacceptable. Negative references can be grounds for denial of an application.
Criminal Background
  • Applicants who have been charged with crimes should disclose all information. This information does not automatically disqualify Applicants.
  • However, Applicants should not apply if, within the last 7 years, they have been convicted of any felonies related to the illegal manufacture or distribution of a controlled substance, or felonies resulting in bodily harm or intentional damage or destruction of property (for example “arson”).
  • Applicants should not apply if they have been convicted of any sexual related offenses.
Acceptance/Denial of an Application
  • All Applicants applying together must qualify; denial of one Applicant may result in the denial of all Applicants.
  • APMS typically notifies Applicants of acceptance or denial within 3-5 business days of application, unless APMS cannot complete verifications. If more documentation is required, APMS will notify the Applicant.
  • Submitting a rental application does not constitute an offer to rent or commitment of any kind. If an application is accepted, APMS will send the Applicant an “Offer to Rent” email. Applicants are required to adhere to the timelines outlined in the “Offer to Rent” email.
  • You will be asked to provide the security deposit and the first month’s rent within 24 hours. Make sure your funds are available in advance. The security deposit and first months rent must be paid by cashier’s check or money order payable to “Advantage Property Management Services”.
Multiple Applications
  • If we receive multiple applications we will process all applications for consideration as to what we (in our sole discretion) deem the best Applicant, which may not necessarily be the first application received. In such cases, more than one Applicant may be approvable. Because we represent the best interest of the property owner, we will accept the best application, which may not necessarily be the first application received. Applications remain active for 45 days and may be assigned to another property we have available for rent.
  • APMS expends time and incurs cost in processing applications. Hence, our policy is that the application fee is non-refundable. If your application is approvable, but not the approved one for the property for which you are applying, you may consider applying for other available properties that we may have for 45 days without payment of an additional application fee.
Ideal Applicants & How To Make Your Application More Attractive
  • Ideal Applicants will have qualifications that exceed the basic criteria, will sign a longer-term lease, will to move in on the advertised available date, and will not have any negative rental history, bankruptcies, evictions, or collections.
  • Applicants can make their applications more attractive by providing required documents quickly, agree to a lease term longer than 12 months, and/or agree to move in on the advertised available date.


Russ and his staff are great.  They respond immediately and make you feel like you are their only customer.  He is a great resource since I do not live in the area.  Great value for your money if you need any type of property management.

John C.

What People Are Saying About Us

4.9 /5
40 Reviews

Oct 22, 2020
Advantage Property Management Services Sandra
I had an excellent experience while going through the process of leasing a home with Advantage Property Management. They have been very responsive to my questions as well as times where repairs were needed. Everyone is very friendly and have great customer service!
Oct 22, 2020
Advantage Property Management Services Jo
The APM team is responsive and pleasant to work with. Service technicians and vendors have all been friendly and helpful.
Oct 19, 2020
Advantage Property Management Services Ryan
Would like to thank Advantage for the quick resolution of any issue that I've ever reported. The team is always very responsive in getting whatever I need dealt with quick and fast. I would like to make sure Michelle is recognized as she always goes above and beyond to help and communicate with anything I seek help with. Honestly, the team makes me feel like a homeowner and not just a renter that goes a long way as a previous homeowner. Thank you Ryan
Oct 19, 2020
Google Advantage Property Management Services Darlene
To APMS, &Staff Michelle & Russ Crowley are the Greatest rental services for both tenant and owners. As owners of a condo in San Ramon valley, we find them to be exemplary, professional, reliable and on top of it all.. We have been clients of theirs for 8 yrs. When our home burned down in the Sonoma Wild Fires, Oct 17. APMS was open to any questions we had in needing a rental until our rebuild. Even tho Sonoma was not in their rental community. They are awesome and their staff gets it done. ! Sincerely, Darlene Garey Property Owner and Tenant
Oct 19, 2020
Google Advantage Property Management Services Alan
I highly recommend Advantage Property Management Services. I am extremely pleased with Russ and his team in providing me with an excellent experience in renting out my property. This is a highly professional management company with a positive and efficient approach in preparing my condo for viewing, including repairs/upgrades to attract tenants, and managing the property with efficiency to make my life less stressful. Thank you, Russ and Michelle and your team! So happy in making the right choice with APMS!
Oct 15, 2020
Advantage Property Management Services Cheryl
I continue to appreciate the cleanliness of the Hayes apartment complex, in my apartment when I moved in as well as the grounds. It amazes me how well this complex continues to be kept up & everything kept in working order. The on-site staff is very helpful as well as the property management team, and all of my needs for repairs have been addressed within 3 days or less. Tenants are respected & all laws relating to tenants are followed well.
Oct 14, 2020
Google Advantage Property Management Services Govardhan
Four years ago we hired them to manage our property in Blackhawk CA. It has been a pleasant experience working with them. I found them very responsive to all our needs and our property has remained fully rented for the entire duration. I would recommend their service enthusiastically
Oct 13, 2020
Advantage Property Management Services Steven
Paige is extremely helpful and courteous
Sep 30, 2020
Google Advantage Property Management Services Sarita
Paige was a great trusted partner to help us rent out our property in San Ramon. She was quick to catch an issue with an initial applicant who did not meet APMS's standards for tenants, and they found a great family after that. Paige was also amazing in helping us navigate a tricky situation when we needed to sell our property while the tenants were still there. She handled the conversations with both the tenants and the buyers, and we were able to successfully sell the property in the middle of the pandemic and still allow the renters to stay in the home until the end of their lease. I would highly recommend Paige to anyone who needs a property manager.
Sep 22, 2020
Google Advantage Property Management Services Suria
I'm writing this review on behalf of my mother who really had a wonderful experience working with this group, especially Said Sanchez. He was so responsive, very professional and understanding. Though my mother ultimately didn't go with the property, Said was continuously friendly and helpful, continuing to send other properties that would meet her criteria.
Sep 14, 2020
Google Advantage Property Management Services Arun
APMS was a fantastic property management choice for us during these pandemic times! Russ, Makayla and Paige (who is our account manager), were very professional, data oriented, considerate and patient in answering all of our queries and addressing most of our concerns. From our property listing to a successful tenant application, it took only 3 days and the entire experience was a breeze - I would be very remiss if I did not reiterate that this was during COVID-19 and that it would not have been possible, had it not been for Paige's excellent detail oriented handling of our account! We eagerly look forward to working with Paige and APMS in the years to come!
Sep 7, 2020
Google Advantage Property Management Services Mhd
I contacted Russ when my old tenant was 4 months overdue in rent. Russ and Michelle took over the property management and worked with the tenant to put together a payment plan. When we ran out of all choices, they helped through the eviction process. Needless to say, the property was in terrible shape after eviction. Michelle arranged with contractors to bring the property back to rentable condition and rented out during the middle of the COVID lock down. In a short amount of time, we used many of their services and extremely pleased with the way things worked out. Thank you, Michelle and Russ.
Sep 1, 2020
Google Advantage Property Management Services Robin
I have been a resident under Advantage Property Managment services for a little over 3 years now as a resident and I can say that the quality of services has been top notch! Advantage offers clear communication to their residents and have easy to use portals for rent payments, service request and lease documentation. The few times I have needed maintenance services, my request were responded to quickly (most time’s less than 24hrs) and the issue was handled correctly the first time. My contact Paige - is always very responsive and kind when I speak to her which makes communication very pleasant. I have dealt with other services in the past and not all interactions have been great, however Advantage has been great and I would highly recommend their services.
Aug 13, 2020
Google Advantage Property Management Services T
All personal I have contacted at Advantage Property Management Services so far are very professional and responsive.
Jun 25, 2020
Google Advantage Property Management Services Ramana
We contacted  Advantage Property Management Services to rent our property. We are extremely pleased with Russ Cowley and Paige Cassero for walking us through the entire process of renting. Paige Cassero was our coordinating agent . At every step she has demonstrated a high level of professionalism. Paige is super responsive, courteous, friendly and most of all very easy to work with throughout the process. We had a very positive experience. Our sincere note of thanks to Paige and Kudos to team at APMS. I highly recommend Advantage Property Management Services.
Jun 23, 2020
Google Advantage Property Management Services Denielle
As a realtor, I refer all of my clients Russ and Michelle. They care about their clients , tenants and properties. The do their best to make sure your property is properly cared for, place well qualified tenants and are there to make sure your everything is running smoothly for both you and your tenants.
May 13, 2020
Google Advantage Property Management Services Dhanya
My husband and I contacted Advantage after a friend of ours highly recommended their services to us. They have been very professional to work with, and responsive to our questions and concerns. We had to move out state for work within a short frame of time, and they did their best to get our home prepared and rented out during a time when the Covid-19 outbreak was at its peak. They continue to answer our questions promptly and give advice to us as first-time landlords. Thank you, Russ and Michelle. We appreciate you and definitely recommend your services to all our friends!
Mar 26, 2020
Google Advantage Property Management Services Janelle
As a tenant, I was very impressed by Paige's prompt and helpful responses to any questions I had. Both Paige and Russ were accommodating regarding any additional information I requested and were very professional. Paige's attention to detail and dedication to making sure the entire rental process went as smoothly as possible was especially refreshing.
Mar 15, 2020
Google Advantage Property Management Services Mike
Russ (owner) and Paige (my account manager) are very detail-oriented, responsive and personable. During the initial property assessment, Russ went over the leasing process, analytical data for rent estimation and roles and responsibilities of APMS. The information was very helpful for a first time landlord like myself and Russ did a great job answering all my questions/concerns. My wife and I were able to put our anxiety aside and believed we were in good hands with APMS. And we were right about it! In about a month, my condo was rented out, which was surprisingly fast considering Jan/Feb are typically more challenging to rent out a property. I highly recommend APMS!
Dec 13, 2019
Google Advantage Property Management Services Janet
This is one fo the greatest companies that I have ever worked with. I would give them 20 stars if possible. You can't go wrong here.

Areas We Serve

Want to Learn More About East Bay Property Management?

If you’d like to learn more about our properties and what it’s like to work with Advantage Property Management Services, get in touch. We’d be happy to talk more about our rental properties, our application requirements, and our leasing process.

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About Us

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Advantage Property Management Services (APMS) has been serving real estate investors in Alameda County and Contra Costa County since 2010.

Connect With Us

Pleasanton Office:
415 Boulder Ct. STE 300 Pleasanton, CA 94566
Livermore Office:
732 Hayes Ave. Livermore, CA 94550
Phone: (925) 273-9865
Fax: (925) 273-9865
CA DRE #01764298