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Rental Criteria & Application Instructions

Thank you for your interest in renting a home that is professionally managed by Advantage Property Management Services. Below you will find the instructions and criteria required when submitting a rental application. It is important that you read the information below prior to submitting an application to understand what is required for renting the property. If you have further questions, please contact one of our leasing agents at (925) 273-9865 Ext. 2.

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General Application Information
  • Anyone 18 years of age or older must submit a rental application. When submitting an online rental application, you may complete the “Other Applicants and Adult Household Members” section, which allows separate applications to be submitted together.
  • APMS can only approve complete Rental Applications. A complete application includes the online Rental Application form for all adults household members, proof of income documents, and the application fee. If you have a pet you must also submit the Pet Application through the third-party screening service we use.
  • If your application is approvable, but not the approved one for the property for which you are applying, you may consider applying for our other available properties for 45 days without payment of an additional application fee. After 45 days you will be asked to submit a new Rental Application.
  • All Applicants must see the interior of the property before an application will be processed. The property must be accepted in “AS-IS” condition before an application can be approved, except where there is written agreement for modifications or repairs. Any such modification or repair request must be in writing and included with your application under “Other Information – Any other information we should know?” If your maintenance and repair request is acceptable to APMS, then it will be acknowledged in writing. Verbal representations are non-binding. In the event that the manager receives two or more unrelated applications for the same property, the Applicant understands the Landlord may select the Applicant desiring the property in “AS IS” condition over another Applicant requesting maintenance or repairs (this does not apply if the request is related to accessibility accommodations).
Application Processing and Time Frame
  • Most applications are processed in 2-3 business days. However, it can take longer. You can help speed up the process by putting your current employer and current and past Landlords on notice that we will be contacting them.
  • No vacant rental property will be held for more than 14 days unless approved by the property owner.
  • Negative findings may cause denial of an application; false documentation or failure to disclose information is grounds for denial of an application.
  • We will send you a link so that you may monitor the progress of your application.
Application Fee

A $45.00 application fee is required per Applicant, without exception, and is non-refundable. This fee offsets the costs incurred while processing an application. A $45.00 application fee for guarantors is required as well and is non-refundable. If you have a pet, a separate pet application fee will be due to the third-party pet screening service.

Basic Criteria
  • Priority will be given to an Applicant who meets all of these Basic Criteria, is willing to sign a long-term lease, has no pets, and is willing to take possession the date the property is available for move-in. To be accepted at the advertised Security Deposit, an Application must meet ALL of the following criteria:
    • Income: Gross household income of 3.5+ times the asking rent.
    • Credit: 700+ credit score.
    • Rental History: No evictions, unpaid balances to past Landlords, 2 or more late rental payments, foreclosures, bankruptcies, or non-medical collections.
    • Criminal History: Within the last 7 years, no felonies for illegal manufacture or distribution of a controlled substance, or felonies resulting in bodily harm or intentional damage or destruction of property (for example “arson”). No sexual related offenses for any time period.
  • Applicants who do not meet the Basic Criteria, but exceed the minimum criteria, are encouraged to apply and may be accepted with a higher security deposit.
Income Requirements
  • Basic Criteria: Gross household income of 3.5+ times the asking rent.
  • Minimum Criteria: Gross household income between 2.5x – 3.49x the asking rent will be considered with an increased security deposit. Applications with gross household income below 2.5x the monthly rent will not be considered and should not apply.
  • Income must be verifiable. Examples of income verification include, but are not limited to, pay stubs, employee records, income tax returns, social security documentation, and bank statements.
Credit Requirements
  • Basic Criteria: Credit score of 700 or higher for each Applicant.
  • Minimum Criteria: Credit score between 630-699 will be considered with an increased security deposit. Applicants with credit scores below 630 will not be considered and should not apply.
  • APMS obtains a credit report for all Applicants and does not accept copies of credit reports from Applicants.
  • APMS accepts discharged bankruptcies if the prospective Tenant has re-established good credit.
  • Negative credit reports may be grounds for denial of an application.
  • Due to credit reporting regulations, we cannot provide you with a copy of your credit report or discuss its contents with you. However, we can provide you with the name of the credit-reporting agency so you may request a copy from them. All information collected for the approval or denial of this application is considered confidential in nature and for company use only.
Security Deposits & Risk Mitigation
  • The advertised security deposit is available to applicants that meet all the Basic Criteria and have no pets.
  • Applications that do not meet the Basic Criteria are considered higher risk. APMS mitigates the increased risk by increasing the security deposit.
  • Applications that do not meet the Basic Criteria, but exceed the Minimum Criteria, may be approved with a higher security deposit.
  • If a pet is accepted, the security deposit will be increased by $500/pet.
  • If an application is approved with a Guarantor, the security deposit will be increased to double the monthly rent.
  • If the property is furnished or partially furnished, the security deposit will be increased by 1x the monthly rent.
Rental History or Property Ownership
  • Basic Criteria: APMS requires a minimum of two (2) years of verifiable rental history, and/or homeownership.
  • Minimum Criteria: we will consider applications without verifiable rental history or homeownership with an increased security deposit.
  • An eviction in the last 10 years is grounds for denial.
  • References must be verifiable and family references are unacceptable. Negative references can be grounds for denial of an application.
Criminal Background
  • Applicants who have been charged with crimes should disclose all information. This information does not automatically disqualify Applicants.
  • However, Applicants should not apply if, within the last 7 years, they have been convicted of any felonies related to the illegal manufacture or distribution of a controlled substance, or felonies resulting in bodily harm or intentional damage or destruction of property (for example “arson”).
  • Applicants should not apply if they have been convicted of any sexual related offenses.
Acceptance/Denial of an Application
  • All Applicants applying together must qualify; denial of one Applicant may result in the denial of all Applicants.
  • APMS typically notifies Applicants of acceptance or denial within 3-5 business days of application, unless APMS cannot complete verifications. If more documentation is required, APMS will notify the Applicant.
  • Submitting a rental application does not constitute an offer to rent or commitment of any kind. If an application is accepted, APMS will send the Applicant an “Offer to Rent” email. Applicants are required to adhere to the timelines outlined in the “Offer to Rent” email.
  • You will be asked to provide the security deposit and the first month’s rent within 24 hours. Make sure your funds are available in advance. The security deposit and first months rent must be paid by cashier’s check or money order payable to “Advantage Property Management Services”.
Multiple Applications
  • If we receive multiple applications we will process all applications for consideration as to what we (in our sole discretion) deem the best Applicant, which may not necessarily be the first application received. In such cases, more than one Applicant may be approvable. Because we represent the best interest of the property owner, we will accept the best application, which may not necessarily be the first application received. Applications remain active for 45 days and may be assigned to another property we have available for rent.
  • APMS expends time and incurs cost in processing applications. Hence, our policy is that the application fee is non-refundable. If your application is approvable, but not the approved one for the property for which you are applying, you may consider applying for other available properties that we may have for 45 days without payment of an additional application fee.
Ideal Applicants & How To Make Your Application More Attractive
  • Ideal Applicants will have qualifications that exceed the basic criteria, will sign a longer-term lease, will to move in on the advertised available date, and will not have any negative rental history, bankruptcies, evictions, or collections.
  • Applicants can make their applications more attractive by providing required documents quickly, agree to a lease term longer than 12 months, and/or agree to move in on the advertised available date.

WE ARE PLEDGED TO THE LETTER AND SPIRIT OF THE U.S. POLICY FOR THE ACHIEVEMENT OF EQUAL HOUSING OPPORTUNITY THROUGHOUT THE NATION. WE ENCOURAGE AND SUPPORT A PROGRAM IN WHICH THERE ARE NO BARRIERS TO OBTAINING HOUSING BECAUSE OF RACE, COLOR, RELIGION, SEX, HANDICAP, FAMILIAL STATUS, OR NATIONAL ORIGIN.

Russ and his staff are great.  They respond immediately and make you feel like you are their only customer.  He is a great resource since I do not live in the area.  Great value for your money if you need any type of property management.

John C.

What People Are Saying About Us

4.9/5
4.9 /5
77 Reviews

Google
5.0/5
Apr 16, 2021
Google Advantage Property Management Services Darlene
To APMS, &Staff Michelle & Russ Crowley are the Greatest rental services for both tenant and owners. As owners of a condo in San Ramon valley, we find them to be exemplary, professional, reliable and on top of it all.. We have been clients of theirs for 8 yrs. When our home burned down in the Sonoma Wild Fires, Oct 17. APMS was open to any questions we had in needing a rental until our rebuild. Even tho Sonoma was not in their rental community. They are awesome and their staff gets it done. ! Sincerely, Darlene Garey Property Owner and Tenant
Google
5.0/5
Apr 13, 2021
Google Advantage Property Management Services Fernando
When I have a question I am able to call and get an answer usually right away
Survey
5.0/5
Apr 12, 2021
Advantage Property Management Services Luis
As in the past Advantage Properties gets the job done effectively and efficiently.
Survey
5.0/5
Apr 12, 2021
Advantage Property Management Services Jenny
I am happy with the company and there work they do .
Survey
5.0/5
Mar 23, 2021
Advantage Property Management Services Charles
Everyone I've interreacted with has always been very nice and taken care of my issues
Survey
5.0/5
Mar 23, 2021
Advantage Property Management Services Heather
Friendly customer service and quick to respond!
Survey
5.0/5
Mar 22, 2021
Advantage Property Management Services Laura
Tenant portal is easier to use. All issues have been handled in a timely manner
Survey
5.0/5
Mar 22, 2021
Advantage Property Management Services Sandra
I have had wonderful experiences with AVPM. They provide excellent customer service. We had our heater go out and they sent a technician as soon as they possibly could. When they weren't able to come out for a few days Michelle offered to drop off a portable heater to keep us warm!! I love the online portal - it makes it easy to pay rent as well as log service requests.
Google
5.0/5
Mar 22, 2021
Google Advantage Property Management Services Joe
Advantage Property Management Services has been a great asset over the 2020 year. Their service and attention to both the tenant and our selves is sincerely appreciated. Handling an an unexpected issue coming from outside our circle, to the satisfaction of all, highlights their professionalism.
Google
5.0/5
Mar 19, 2021
Google Advantage Property Management Services Sheila
My experience with Advantage Property Management has been excellent. Many property management companies can be unresponsive-if you can even get a hold of a person to speak to. As a renter, if you have an emergency sometimes you want to talk to a real person! Renting under Advantage I have found everyone to be very personable and responsive. I have dealt with Michelle, Victoria, and Paige individually and they have always been helpful, compassionate and eager to find solutions to problems. The whole team works together and communicates. In this day and age customer service and clear communication is very hard to find and I feel that Advantage Property Management delivers on all fronts.
Survey
5.0/5
Mar 13, 2021
Advantage Property Management Services K.
My experience and interactions with y’all have been nothing short of Amazing.... Thank U for everything... 🙏
Survey
4.0/5
Mar 12, 2021
Advantage Property Management Services Kirt
While the hood wasn’t fixed, the man who looked at it was friendly and clearly explained what the next steps might be.
Survey
5.0/5
Feb 24, 2021
Advantage Property Management Services Jayde
When our dryer broke, Paige and Victoria were very helpful with ordering and scheduling the delivery of our dryer. When the delivery was late - due to Lowe's - they kept us updated and fixed the scheduling error promptly. The new dryer works great!
Survey
5.0/5
Feb 22, 2021
Advantage Property Management Services Tony
Communication is great. Service is repaired by an experienced
Google
5.0/5
Feb 22, 2021
Google Advantage Property Management Services Lee
Takes care of business. Handles day to day operations and is very professional. I have been with ADVANTAGE for over 8 years and hope to be with them another 10 years. They do not waste time and they get the job done. You will be very pleased with their service. A real standout in the Property Management business.
Survey
5.0/5
Feb 18, 2021
Advantage Property Management Services Morgan
Our issue was handled with efficiency and timely! Much appreciated!
Survey
4.0/5
Jan 22, 2021
Advantage Property Management Services Alexey
There is a lot of documents to review in a short period of time. The lease contract is about 50 pages in small font, it must be reviewed within 24 hrs. After doing that, we received around 20 more documents the next day (HOA rules, handbook, CA hazard/environment rules, etc.).
Google
5.0/5
Jan 20, 2021
Google Advantage Property Management Services Teresa
They go over and beyond to help you whenever any thing is needed. Thanks Advantage Team
Survey
5.0/5
Jan 19, 2021
Advantage Property Management Services Salome
Great maintenance team! Move in was very smooth and pleasant.
Google
5.0/5
Jan 19, 2021
Google Advantage Property Management Services Michelle
We've been in our rental home going on 8 years and Advantage Property Management company has been great! Always quick to respond and never cut corners with any service or maintenance issues. Staff is friendly and considerate to our needs/concerns. When our heater wasn't working during one of the coldest weeks in the winter, they dropped off and picked up a space heater for us. From a renters' perspective, we are very happy with APMS.

Areas We Serve

Want to Learn More About East Bay Property Management?

If you’d like to learn more about our properties and what it’s like to work with Advantage Property Management Services, get in touch. We’d be happy to talk more about our rental properties, our application requirements, and our leasing process.

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About Us

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Advantage Property Management Services (APMS) has been serving real estate investors in Alameda County and Contra Costa County since 2010.

Connect With Us

Pleasanton Office:
415 Boulder Ct. STE 300 Pleasanton, CA 94566
Livermore Office:
732 Hayes Ave. Livermore, CA 94550
info@advantagepms.com
Phone: (925) 273-9865
Fax: (925) 273-9865
CA DRE #01764298