Property Management Blog

I had an excellent experience while going through the process of leasing a home with Advantage Property Management. They have been very responsive to my questions as well as times where repairs were needed. Everyone is very friendly and have great customer service!

The APM team is responsive and pleasant to work with. Service technicians and vendors have all been friendly and helpful.

Would like to thank Advantage for the quick resolution of any issue that I've ever reported. The team is always very responsive in getting whatever I need dealt with quick and fast. I would like to make sure Michelle is recognized as she always goes above and beyond to help and communicate with anything I seek help with. Honestly, the team makes me feel like a homeowner and not just a renter that goes a long way as a previous homeowner. Thank you Ryan

To APMS, &Staff Michelle & Russ Crowley are the Greatest rental services for both tenant and owners. As owners of a condo in San Ramon valley, we find them to be exemplary, professional, reliable and on top of it all.. We have been clients of theirs for 8 yrs. When our home burned down in the Sonoma Wild Fires, Oct 17. APMS was open to any questions we had in needing a rental until our rebuild. Even tho Sonoma was not in their rental community. They are awesome and their staff gets it done. ! Sincerely, Darlene Garey Property Owner and Tenant

I highly recommend Advantage Property Management Services. I am extremely pleased with Russ and his team in providing me with an excellent experience in renting out my property. This is a highly professional management company with a positive and efficient approach in preparing my condo for viewing, including repairs/upgrades to attract tenants, and managing the property with efficiency to make my life less stressful. Thank you, Russ and Michelle and your team! So happy in making the right choice with APMS!

I continue to appreciate the cleanliness of the Hayes apartment complex, in my apartment when I moved in as well as the grounds. It amazes me how well this complex continues to be kept up & everything kept in working order. The on-site staff is very helpful as well as the property management team, and all of my needs for repairs have been addressed within 3 days or less. Tenants are respected & all laws relating to tenants are followed well.

Four years ago we hired them to manage our property in Blackhawk CA. It has been a pleasant experience working with them. I found them very responsive to all our needs and our property has remained fully rented for the entire duration. I would recommend their service enthusiastically

Paige is extremely helpful and courteous

Paige was a great trusted partner to help us rent out our property in San Ramon. She was quick to catch an issue with an initial applicant who did not meet APMS's standards for tenants, and they found a great family after that. Paige was also amazing in helping us navigate a tricky situation when we needed to sell our property while the tenants were still there. She handled the conversations with both the tenants and the buyers, and we were able to successfully sell the property in the middle of the pandemic and still allow the renters to stay in the home until the end of their lease. I would highly recommend Paige to anyone who needs a property manager.

I'm writing this review on behalf of my mother who really had a wonderful experience working with this group, especially Said Sanchez. He was so responsive, very professional and understanding. Though my mother ultimately didn't go with the property, Said was continuously friendly and helpful, continuing to send other properties that would meet her criteria.

APMS was a fantastic property management choice for us during these pandemic times! Russ, Makayla and Paige (who is our account manager), were very professional, data oriented, considerate and patient in answering all of our queries and addressing most of our concerns. From our property listing to a successful tenant application, it took only 3 days and the entire experience was a breeze - I would be very remiss if I did not reiterate that this was during COVID-19 and that it would not have been possible, had it not been for Paige's excellent detail oriented handling of our account! We eagerly look forward to working with Paige and APMS in the years to come!

I contacted Russ when my old tenant was 4 months overdue in rent. Russ and Michelle took over the property management and worked with the tenant to put together a payment plan. When we ran out of all choices, they helped through the eviction process. Needless to say, the property was in terrible shape after eviction. Michelle arranged with contractors to bring the property back to rentable condition and rented out during the middle of the COVID lock down. In a short amount of time, we used many of their services and extremely pleased with the way things worked out. Thank you, Michelle and Russ.

I have been a resident under Advantage Property Managment services for a little over 3 years now as a resident and I can say that the quality of services has been top notch! Advantage offers clear communication to their residents and have easy to use portals for rent payments, service request and lease documentation. The few times I have needed maintenance services, my request were responded to quickly (most time’s less than 24hrs) and the issue was handled correctly the first time. My contact Paige - is always very responsive and kind when I speak to her which makes communication very pleasant. I have dealt with other services in the past and not all interactions have been great, however Advantage has been great and I would highly recommend their services.

All personal I have contacted at Advantage Property Management Services so far are very professional and responsive.

We contacted  Advantage Property Management Services to rent our property. We are extremely pleased with Russ Cowley and Paige Cassero for walking us through the entire process of renting. Paige Cassero was our coordinating agent . At every step she has demonstrated a high level of professionalism. Paige is super responsive, courteous, friendly and most of all very easy to work with throughout the process. We had a very positive experience. Our sincere note of thanks to Paige and Kudos to team at APMS. I highly recommend Advantage Property Management Services.

As a realtor, I refer all of my clients Russ and Michelle. They care about their clients , tenants and properties. The do their best to make sure your property is properly cared for, place well qualified tenants and are there to make sure your everything is running smoothly for both you and your tenants.

My husband and I contacted Advantage after a friend of ours highly recommended their services to us. They have been very professional to work with, and responsive to our questions and concerns. We had to move out state for work within a short frame of time, and they did their best to get our home prepared and rented out during a time when the Covid-19 outbreak was at its peak. They continue to answer our questions promptly and give advice to us as first-time landlords. Thank you, Russ and Michelle. We appreciate you and definitely recommend your services to all our friends!

As a tenant, I was very impressed by Paige's prompt and helpful responses to any questions I had. Both Paige and Russ were accommodating regarding any additional information I requested and were very professional. Paige's attention to detail and dedication to making sure the entire rental process went as smoothly as possible was especially refreshing.

Russ (owner) and Paige (my account manager) are very detail-oriented, responsive and personable. During the initial property assessment, Russ went over the leasing process, analytical data for rent estimation and roles and responsibilities of APMS. The information was very helpful for a first time landlord like myself and Russ did a great job answering all my questions/concerns. My wife and I were able to put our anxiety aside and believed we were in good hands with APMS. And we were right about it! In about a month, my condo was rented out, which was surprisingly fast considering Jan/Feb are typically more challenging to rent out a property. I highly recommend APMS!

This is one fo the greatest companies that I have ever worked with. I would give them 20 stars if possible. You can't go wrong here.